--- title: "Complaints" url: "https://www.st-michaels-inf.hants.sch.uk/information-for-parents/general-information/complaints" school: "St Michael's Infant School" --- # Complaints If you have any complaints about the school, we encourage you to bring it to our attention so that we can investigate. You can do this by talking to either your child’s class teacher, the Headteacher or the Chair of Governors. Should you feel dissatisfied with the response you receive, there is an official complaints procedure you can follow. This is set out in our Complaints Policy [here.](https://www.st-michaels-inf.hants.sch.uk/files/Complaints_Procedure.pdf) With our commitment to provide a high quality education for your child, we are very keen that if you have a complaint it is quickly and satisfactorily dealt with so that your child’s education is not hindered. ### Information for Parents - [Attendance](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/Attendance) - [Before & After School](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/before-and-after-school) - [Behaviour](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/Behaviour) - [Children's Health](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/childrens-health) - [General Information](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/general-information/Access-to-school) - [New Parents Information Presentation 2026](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/general-information/new-parents-information-presentation) - [Access to school](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/general-information/Access-to-school) - [Car park](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/General-Information/Car-park) - [Charging](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/general-information/charging) - [Complaints](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/general-information/complaints) - [Emergency School Closure](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/general-Information/emergency-school-closure) - [Gifted and Talented children](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/General-Information/gifted-and-talented-children) - [Jewellery](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/general-Information/jewellery) - [Keeping Safe On-Line](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/general-information/keeping-safe-on-line) - [Library](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/General-Information/library) - [Lost property](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/general-information/lost-property) - [Nuts in school](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/general-information/nuts-in-school) - [PE Kit](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/general-information/pe-kit) - [Safety and Security](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/General-Information/safety-and-security) - [School Uniform](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/general-information/school-uniform) - [Sex Education](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/General-Information/sex-education) - [Social networking](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/general-Information/Social-networking) - [Special Educational Needs](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/general-information/sen) - [Toys](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/General-Information/Toys) - [Water](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/General-Information/water) - [Little Troopers](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/little-troopers) - [Lunches & Milk](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/lunches-and-milk) - [Policies](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/policies) - [The School Day](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/school-day) - [School Improvement Plan](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/school-improvement-plan) - [Teaching & Learning](https://www.st-michaels-inf.hants.sch.uk/information-for-parents/teaching-and-learning-guide) ##### Location Park Road Aldershot Hampshire GU11 3PU ##### Contact Us 01252 324300 © Copyright 2015–2026 St Michael's Infant School School & Trust Websites by [ ![Schudio logo](https://www.st-michaels-inf.hants.sch.uk/img/logo/dark.png) ](https://www.schudio.com/)